FAQ



1. I would like to know about your company's product price. 


Re: As we are the manufacturer, cut the middlemen directly to the production and supply of your product. Looking to the market, our price is good for you.


2. I need many types of bearing, would you provide a full range of quotation and products?


Re: As you know, we have more than 20000 kinds of model of production and data , 300 dollars product inventory, covers all conventional models bearing service and purchase needs .Of course, we also have non-standard of design and production experience. 


3. How about the quality of your products? Can it meet my requirements?


Re: Our products are manufactured strictly according to ISO standards in order to ensure proper use of each bearing, and our company’s products are certified by xxx xxx. For the Russia customers, we also adopted the GOST certification, it can bring greater convenience for you.


4. The products I need is urgent, can you delivery in the shortest possible time?


Re: Of course, we have a lot of inventory.Therefore, it can reduce your  delivery time. Our small order products that your need usually need an average time of 7 days (usually shortened to 3-5).And we’ve become the VIP Member of DHL xx xx international express, to save you expenses of about 15%.

 

5. It's my first time to import bearing from China, can you help me the finish the import process?


Re: Yes, we have a sales team responsible for customers in different countries. They have a rich experience in import and export. If you have a question or need, we are ready to go with to help you.


6.I'm bearing terminal using flat, can you provide bearing maintenance, usage and other aspects of technical support?


Re: We have a separate product design and development department, they have a wealth of knowledge and experience of various aspects of bearing, and they will be 24-hour online service for you.


7.Can we buy your bearing in our local area? If I want to sell your brand bearing in our region,is it OK? Can I become your sole agent?


Re: We've set up offices or agents in 30 countries and regions, if you want to purchase our products, please call us, we will send our agents or office location for you. Of course, we are welcome if you want to be our agent. But it depends on whether this areas have our other agents, because we offer exclusive privileges with our partners.